Terms of Service

Last updated: Aug 27, 2026

Please read these Terms of Service (“Terms”) carefully before accessing or using the https://hotlaunch.com website (the “Website”) or any products, services, hosting, managed solutions, software, accounts, or other services provided by HOTLAUNCH LLC, a Limited Liability Company formed in Florida, United States (“Hotlaunch,” “us,” “we,” or “our”). The Website and all such products and services are collectively referred to in these Terms as the “Services.”

These Terms contain important information regarding your rights and obligations, including limitations of our liability. Your access to and use of the Services is conditioned upon your acceptance of and compliance with these Terms, including the Acceptable Use Policy contained below. These Terms apply to everyone who accesses or uses the Services, including visitors, users, customers, and account holders.

By accessing or using the Services, registering for an account, or purchasing any Services from Hotlaunch, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services, register for an account, or purchase Services from Hotlaunch.

Our offers and pricing
We offer Services that may be purchased through our Website or directly from Hotlaunch.

The price of these Services is customized based on your needs, which means that we will provide you with a quote after we determine your needs. This price does not include taxes or other fees that you may be charged.

Purchases
When you make a purchase of Services through our Website or directly from Hotlaunch, payment may be processed by a third-party payment processor, including Stripe. If a third-party payment processor is used, that processor may collect and process your payment information. We are not responsible for the collection, use, sharing, or security of your billing information by a third-party payment processor.

The payment methods accepted may include American Express, bank transfer, Discover, MasterCard, and Visa, depending on the payment method and processor available for your transaction.

You represent and warrant that you have the legal right to use any payment method you provide in connection with a purchase and that the information you supply to us and to any third-party payment processor is true, correct, and complete.

Cancellation policy
Except as otherwise provided in these Terms, including for subscriptions and ongoing Services, you may not cancel a purchase or committed Service after it has been ordered or accepted.

You may terminate or elect not to renew an ongoing or subscription Service in accordance with the applicable cancellation or termination provisions of these Terms and any applicable service agreement, proposal, order, or plan terms.

We reserve the right to cancel a purchase or terminate a Service for any reason permitted under these Terms, including fraud, inaccuracies, unavailability of the purchased Services, violation of these Terms, or circumstances requiring us to protect our Services, systems, infrastructure, or other customers.

If we cancel a purchase before providing the applicable Services, we will refund any portion of the purchase price that applies to Services not provided, excluding any non-refundable deposits, fees, or other amounts identified as non-refundable under these Terms or any applicable service agreement, proposal, order, or plan terms.

Refund policy
Except as expressly provided in these Terms or in an applicable service agreement, proposal, order, or plan terms, all purchases of Services are non-refundable.

No refund will be provided for any suspension or termination resulting from your violation of these Terms, including the Acceptable Use Policy, except where required by applicable law.

Advance payments
We may require an advance payment for certain Services. An advance payment is a partial payment of the total purchase price and may be used to cover costs and expenses incurred in connection with providing the Services.

Except as otherwise provided in these Terms or in an applicable service agreement, proposal, order, or plan terms, advance payments are non-refundable if you cancel or terminate the applicable Service.

If Hotlaunch cancels the applicable Service before the advance payment has been earned or applied to costs or Services provided, we will refund the unused portion of the advance payment, excluding any amount identified as non-refundable under these Terms or any applicable service agreement, proposal, order, or plan terms.

Deposits
We may require a deposit for certain Services. A deposit is a payment made to reserve availability, secure scheduling, or otherwise commit Hotlaunch resources to the Services.

Unless otherwise stated in an applicable service agreement, proposal, order, or plan terms, deposits are non-refundable.

If you cancel or terminate the applicable Service, the deposit will not be refunded.

If Hotlaunch cancels the applicable Service, the deposit will remain non-refundable unless Hotlaunch expressly agrees otherwise in writing or applicable law requires a refund.

NO WARRANTY ON PURCHASES
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” EXCEPT AS EXPRESSLY STATED IN AN APPLICABLE SERVICE AGREEMENT, PROPOSAL, ORDER, OR PLAN TERMS.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HOTLAUNCH DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, WHETHER ARISING BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE, OR OTHERWISE.

Remedies
Except as otherwise expressly provided in these Terms or required by applicable law, your remedy for any alleged breach of these Terms relating to the purchase or provision of Services shall be to pursue dispute resolution as provided in the “governing law, severability, dispute resolution, venue and class action waiver” section below.

To the maximum extent permitted by applicable law, the remedies provided in these Terms are intended to be your sole and exclusive remedies for any such breach.

Subscriptions
Certain Services are offered on a subscription basis and require recurring payments in order to continue receiving the applicable Services.

The initial subscription term will be one month or one year, depending on the plan selected or as otherwise stated in an applicable service agreement, proposal, order, or plan terms.

Unless otherwise required by applicable law or expressly stated in these Terms or an applicable service agreement, proposal, order, or plan terms, you may not revoke or cancel a subscription for a refund shortly after purchase.

There is no minimum purchase required to qualify for a subscription unless otherwise stated in the applicable service agreement, proposal, order, or plan terms.

Cancellation of a subscription or its automatic renewal does not entitle you to a refund for the current subscription term, except as expressly provided in these Terms or required by applicable law.

AUTOMATIC RENEWALS OF SUBSCRIPTIONS
UNLESS OTHERWISE STATED IN AN APPLICABLE SERVICE AGREEMENT, PROPOSAL, ORDER, OR PLAN TERMS, SUBSCRIPTIONS WILL AUTOMATICALLY RENEW FOR SUCCESSIVE TERMS EQUAL TO THE INITIAL SUBSCRIPTION TERM, WHETHER MONTHLY OR ANNUALLY, USING THE PAYMENT METHOD ON FILE.

YOU MAY CANCEL THE AUTOMATIC RENEWAL OF YOUR SUBSCRIPTION BY:

• EMAIL: HELLO@HOTLAUNCH.COM
• THROUGH THE WEBSITE OR APPLICATION, IF THAT OPTION IS AVAILABLE FOR YOUR SERVICE

YOU MUST PROVIDE AT LEAST 30 DAYS’ NOTICE BEFORE YOUR NEXT RENEWAL DATE FOR THE CANCELLATION TO TAKE EFFECT BEFORE THAT RENEWAL.

IF TIMELY NOTICE IS PROVIDED, YOUR SUBSCRIPTION WILL REMAIN ACTIVE THROUGH THE END OF THE CURRENT PAID TERM AND WILL NOT RENEW FOR ANOTHER TERM. YOU WILL CONTINUE TO RECEIVE THE APPLICABLE SERVICES THROUGH THE CANCELLATION EFFECTIVE DATE.

CANCELLATION OF AUTOMATIC RENEWAL DOES NOT ENTITLE YOU TO A REFUND FOR ANY PORTION OF THE CURRENT SUBSCRIPTION TERM, EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS OR REQUIRED BY APPLICABLE LAW.

Prohibited uses
You agree to use the Services only in accordance with these Terms and all applicable laws, rules, and regulations.

The following is a non-exhaustive list of prohibited uses of the Services. You agree that you will not, and will not attempt to, encourage, or assist another person to:

1. Impersonate or attempt to impersonate Hotlaunch or any of its employees, representatives, affiliates, subsidiaries, or divisions;
2. Misrepresent your identity or affiliation with any person or entity;
3. Send or attempt to send unsolicited advertising, promotional materials, spam, junk mail, chain letters, phishing messages, or other communications that violate applicable laws or regulations;
4. Use the Services in any manner that restricts or inhibits another person’s use or enjoyment of the Services or that may harm Hotlaunch, our customers, users, systems, infrastructure, or networks;
5. Use the Services in any manner that could disable, overburden, damage, disrupt, or impair the Services or interfere with another party’s use of the Services;
6. Access, attempt to access, or tamper with any non-public area of the Services, any account, system, server, network, database, website, or application for which you do not have authorization;
7. Circumvent, disable, interfere with, or attempt to circumvent any security, authentication, access-control, technical, or other protective measure implemented by Hotlaunch or a third party in connection with the Services or any website, application, or system hosted or managed through the Services;
8. Test, scan, probe, or attempt to identify vulnerabilities in the Services or Hotlaunch systems except as expressly permitted under the “Testing of Customer Applications” provisions of these Terms;
9. Modify your user account role or another user’s account role, permissions, or access level for the purpose of obtaining access to features, software, or functionality that are restricted under a managed solution, care plan, service plan, or other agreement;
10. Copy, modify, decompile, disassemble, reverse engineer, tamper with, or attempt to derive the source code of any software or other component of the Services, except to the extent such restriction is prohibited by applicable law;
11. Copy, modify, decompile, disassemble, reverse engineer, tamper with, or attempt to derive the source code of software provided to you as part of a managed solution, care plan, or other Service, except to the extent expressly authorized by Hotlaunch or permitted by applicable law;
12. Use any robot, spider, scraper, automated technology, process, or other means to access, monitor, extract, or copy material from the Services for an unauthorized purpose;
13. Use any manual process to monitor, extract, or copy material from the Services for an unauthorized purpose;
14. Introduce, host, upload, transmit, execute, or distribute malware, viruses, worms, Trojan horses, corrupted files, malicious scripts, malicious software, or other harmful or destructive code through the Services;
15. Permit or facilitate the remote execution of malicious software or malicious code through the Services;
16. Attempt to gain unauthorized access to, interfere with, damage, or disrupt the Services, any server on which the Services are stored, or any server, computer, database, network, website, or application connected to or used in providing the Services;
17. Conduct, attempt to conduct, or facilitate a denial-of-service attack, distributed denial-of-service attack, unauthorized port scan, or other invasive or harmful procedure against Hotlaunch infrastructure or the systems, infrastructure, websites, or applications of another customer, network host, or Internet user;
18. Use any device, software, code, means, or routine that interferes with the proper operation of the Services; or
19. Use the Services in any manner that violates applicable local, state, national, or international laws, rules, or regulations.

Hotlaunch may determine, in its reasonable judgment and discretion, whether conduct violates this section or otherwise constitutes prohibited or malicious activity under these Terms.

NO WARRANTY ON WEBSITE
THE WEBSITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HOTLAUNCH DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, RELATING TO THE WEBSITE OR ITS CONTENT, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, WHETHER ARISING BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE, OR OTHERWISE.

HOTLAUNCH DOES NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS.

Availability, errors and inaccuracies
Availability, errors and inaccuracies

We do not guarantee that the Website, the Services, or information made available through them will always be available, complete, accurate, current, or free from errors.

We may experience delays in updating information on the Website, in the Services, or in advertising or other materials. Information regarding Services, pricing, availability, features, or other details may contain errors or inaccuracies or may not be complete or current.

We reserve the right to correct errors, inaccuracies, or omissions and to update or change information at any time without prior notice.

We also reserve the right to correct pricing errors and to refuse or cancel any order or Service affected by an incorrect price or other material error, subject to any applicable refund obligations under these Terms.

The inclusion, description, or offering of any product or Service does not constitute an endorsement or recommendation of any third-party product or service unless expressly stated otherwise.

DAMAGES AND LIMITATION OF LIABILITY
DAMAGES AND LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HOTLAUNCH LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, BUSINESS, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATING TO YOUR ACCESS TO, USE OF, OR INABILITY TO ACCESS OR USE THE WEBSITE OR SERVICES, REGARDLESS OF THE LEGAL THEORY ASSERTED AND EVEN IF HOTLAUNCH LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

WITHOUT LIMITING THE FOREGOING, HOTLAUNCH LLC SHALL NOT BE LIABLE FOR DAMAGES ARISING OUT OF OR RELATING TO:

• YOUR RELIANCE ON INFORMATION OR CONTENT MADE AVAILABLE THROUGH THE WEBSITE OR SERVICES;
• VIRUSES, MALWARE, OR OTHER HARMFUL CODE, EXCEPT TO THE EXTENT LIABILITY CANNOT BE EXCLUDED UNDER APPLICABLE LAW;
• THIRD-PARTY WEBSITES, SOFTWARE, PRODUCTS, SERVICES, PLATFORMS, OR PROVIDERS;
• INTERRUPTIONS, DELAYS, ERRORS, LOSS OF DATA, SECURITY INCIDENTS, OR UNAVAILABILITY OF THE WEBSITE OR SERVICES; OR
• CUSTOMER CONTENT, CUSTOMER APPLICATIONS, OR ACTIONS TAKEN BY YOU OR THIRD PARTIES USING YOUR ACCOUNT OR SERVICES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE AGGREGATE LIABILITY OF HOTLAUNCH LLC ARISING OUT OF OR RELATING TO THE WEBSITE, THE SERVICES, THESE TERMS, OR ANY TRANSACTION OR SERVICE RELATIONSHIP BETWEEN YOU AND HOTLAUNCH LLC, WHETHER ARISING IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, SHALL NOT EXCEED THE TOTAL SERVICE FEES ACTUALLY PAID BY YOU TO HOTLAUNCH LLC FOR THE SERVICES GIVING RISE TO THE CLAIM.

THE LIMITATIONS IN THIS SECTION REFLECT THE ALLOCATION OF RISK BETWEEN YOU AND HOTLAUNCH LLC AND SHALL APPLY EVEN IF ANY LIMITED REMEDY PROVIDED UNDER THESE TERMS FAILS OF ITS ESSENTIAL PURPOSE.

THIS SECTION SHALL SURVIVE THE TERMINATION OR EXPIRATION OF THESE TERMS, YOUR ACCOUNT, OR ANY SERVICES.

Links to third-party websites
The Website or Services may contain links to websites, applications, products, or services operated or provided by third parties and not by Hotlaunch.

We provide such links for convenience and reference only. We do not control third-party websites, applications, products, or services and are not responsible for their content, availability, security, privacy practices, terms, or other policies.

Your use of third-party websites, applications, products, or services is at your own risk and may be subject to separate terms and policies established by those third parties.

You are responsible for taking appropriate precautions to ensure that any website you visit, link you follow, or software or file you download is free from viruses, malware, worms, Trojan horses, defects, or other harmful or destructive components.

The inclusion of a link to a third-party website, application, product, or service does not imply endorsement, sponsorship, approval, or association by Hotlaunch unless expressly stated otherwise.

Intellectual property and DMCA notice and procedure for intellectual property infringement claims
Unless otherwise stated, the Website, Services, and all content and materials provided by Hotlaunch, including logos, designs, text, graphics, images, information, data, software, sound files, and the selection and arrangement thereof (collectively, “Hotlaunch Content”), are owned by HOTLAUNCH LLC or its licensors and are protected by copyright, trademark, and other intellectual property laws in the United States and other jurisdictions.

All Hotlaunch Content is © 1998–2026 HOTLAUNCH LLC or its respective third-party owner. All rights are reserved.

Except as expressly authorized by Hotlaunch or permitted by applicable law, you may not copy, reproduce, modify, distribute, display, publish, transmit, create derivative works from, sell, license, or otherwise exploit Hotlaunch Content.

You represent and warrant that any content, materials, data, images, text, software, files, or other information that you upload, submit, transmit, publish, or otherwise make available through the Services (“Customer Content”) does not infringe, misappropriate, or violate any copyright, trademark, patent, trade secret, privacy right, publicity right, confidentiality obligation, or other intellectual property or proprietary right of any person or entity.

Hotlaunch may remove, disable access to, or refuse to host or display Customer Content that Hotlaunch reasonably believes infringes or may infringe the intellectual property rights of another person or entity.

It is Hotlaunch’s policy, in appropriate circumstances, to suspend or terminate the Accounts or Services of repeat infringers in accordance with applicable law, including the U.S. Digital Millennium Copyright Act.

If you are aware of a potential infringement of Hotlaunch’s intellectual property rights, please contact Administrator at hello@hotlaunch.com.

We respect the intellectual property rights of others. It is our policy to respond to claims that content made available through the Website or Services infringes the copyright, trademark, or other intellectual property rights of any person or entity.

If you believe in good faith that content made available through the Website or Services infringes your intellectual property rights, you or your authorized agent may send us a written notice titled “Infringement of Intellectual Property Rights – DMCA.”

Your notice must include:

1. An electronic or physical signature of the person authorized to act on behalf of the owner of the intellectual property right;
2. Identification or description of the copyrighted work or other intellectual property that you claim has been infringed, including the URL or other information reasonably sufficient to identify the material at issue;
3. Your name, email address, mailing address, and telephone number;
4. Information reasonably sufficient to permit us to locate the allegedly infringing material;
5. A statement that you have a good-faith belief that the disputed use is not authorized by the intellectual property owner, its agent, or the law; and
6. A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the owner of the intellectual property right or are authorized to act on the owner’s behalf.

We may be unable to process a notice that is incomplete or does not contain the information required by applicable law. A person who knowingly materially misrepresents that material is infringing may be responsible for damages, costs, and attorneys’ fees as provided by applicable law.

You may submit your claim to:

HOTLAUNCH LLC
Administrator
hello@hotlaunch.com
690 Main Street #933
Safety Harbor, FL 34695
United States

Industry or trade code of conduct
Hotlaunch supports recognized professional and ethical standards applicable to the web development, marketing, and digital services industries.

We may refer to or follow principles published by professional or industry organizations, including:

American Webmasters Association
American Marketing Association
SEO Professional Services Association
International Web Association

Any third-party code, standard, guideline, or policy referenced by Hotlaunch is provided for informational purposes only and does not form part of these Terms unless we expressly state otherwise in writing.

Governing law, severability, dispute resolution, venue and class action waiver
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of laws principles.

THESE TERMS SHALL NOT BE GOVERNED BY THE UNITED NATIONS CONVENTION ON CONTRACTS FOR THE INTERNATIONAL SALE OF GOODS, THE UNIFORM COMMERCIAL CODE, OR INCOTERMS TO THE EXTENT THEY WOULD OTHERWISE APPLY.

Our failure to enforce any right or provision of these Terms shall not be considered a waiver of that right or provision. If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

These Terms, together with any policies, service agreements, proposals, orders, or plan terms expressly incorporated by reference, constitute the entire agreement between you and Hotlaunch regarding the Website and Services covered by them and supersede any prior agreements or understandings concerning the same subject matter.

Any controversy, dispute, or claim arising out of or relating to these Terms, the Website, the Services, or the relationship between you and Hotlaunch, including the interpretation, enforcement, or alleged breach of these Terms, shall be brought exclusively in a court of competent jurisdiction located in Pinellas County, Florida, unless applicable law requires otherwise.

YOU AND HOTLAUNCH LLC AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF, CLASS MEMBER, OR REPRESENTATIVE IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION.